So we are on the subject of employee and employers. To be honest I really do wonder how people get the job, obviously read the book, say what they want you to say, correct answer to questions, and all is dandy.
(read organised interview) Question: I cannot speak for everyone, so get off your high horse and understand my point. So far, in my thoughts there are only 3 highest rate receptionists, who are quick, intelligent, and polite, no real big effort in taking messages and understanding. I should be more specific, 3 so far, who's brain are in a higher gear than one. The lady in the career's office is very helpful, polite, and friendly, uses her own initiative. The receptionist where I put my car to get fixed, she is polite, intelligent and funny, got high rate from me. Last but not least, but I think she had left, is the lady with the very polite English accent at my Doctors, she was quick, very friendly and intelligent, but all is lost, because I think she does not work there any more and the one who does! Well, what can I say, hello! Anybody in! To get simple information is just massive big deal. Receptionist Situation at the doctors: Reason for this phone call is when to pick up an item which I asked the nurse to leave at the desk for me. Roughly what time! (The Nurses who work their have my 100% admiration, and respect, very helpful, intelligent, I couldn't ask for better nurses)
"What time does the nurses roughly go for their dinner break?", Simple question from myself "Doh!!! Don't know", receptionist replies "Rough idea", "Don't know, any time", "Roughly, between", "Eh, don't know", "Roughly, round about", "Don't know, any time", "Roughly, between 12, 1, 2, ", "Any time, don't know, why", (I am being generous here, this went on for longer than what I am typing) "so I know what time she would have left the item, so I can come in later and pick it up", "Doh! Oh! Between 1 and 2, sometimes bit later", "THANK YOU", (now that wasn't hard was it?) This receptionist knew the Nurse was leaving something at the desk for me,was it to much for herself to work out! Please, where are you Polite English accent receptionist? Come back whoever who are, all is forgiven, me give you pay rise!!!!!!!! I am really concerned, when filling an application form for receptionist, ones with IQ less than 10 gets the position, or maybe it's because if one employs someone who is intelligent, they may find it threat. One does wonder!!
(Forgot, my local solicitors secretary, is not to bad), but still got my own 3 highest rate ones.
But there was an incident many years ago, don't think it was local, about 7 years ago this happened.
One day I phoned a lawyers office, many years ago. Asked for Mr Bingledosh, and she replied that he was not in. "Can you give him a message?" I asked "How can I, he is not in". She said Stunned and gritting teeth,
"Well why don't you get a bit of paper and pen and write the message down for him?". "Oh, right". 'she said  In local shoe shop, picked up a shoe from the shelf, and a heel grip, put it next to the till. The shop manageress, this is, went to the till, charged me for the heel grips. "Are you not going to charge me for the shoes?" I asked "Oh, you want to buy those as well". Right, grit your teeth, say nothing, be patient, what I really wanted to say, "No, I put it there to see if it goes with your till". I see a picture of Baseball bat again. Many years ago, when I was not so well off as I am now, (I hear a cough! Splutter!) My D reg Volvo broke down, so I phoned AA to collect the car and drop off at garage in Fort William. I got an N registration car now, getting up market here. So, big lorry should be toeing car up to garage. The office window at the garage faces the big gate entrance. I phoned office up and asked if it has arrived, "I don't know", she said "Not seen a big van pulling car in?" I asked "Eh, how would I?" She said "Considering your window faces gate, any idea if it's in garage", "How would I know?" she replied in a smarmy attitude By the time, I'm thinking, what's quicker, bat, gun, drop rock on head from far height. 'take a deep breath', I'm thinking "Well, why don't you get off the chair, go to a mechanic in garage and ask?" this was only a suggestion you know. She went to ask, not without sigh, you know, as if it was a major effort. Say no more. Or we got the Bank job, new female, in charge, think she is as thick as S********. I was given false information by her about Credit Card, I was told I can transfer all money into new card and not be charged interest. Brilliant. Got new card and transferred all amount. Got statement, and I was charged interest. So plodded down, and she said to me "that is because it is transferred from some certain account", and I said to her, "that is not the information you gave me, you specifically said all amount from all cards". "Oh, well we can't do anything, please put dogs out",, "Who is going to sort out", "Don't know by, put your dogs out", been down countless times, asking her and her reply was constantly, "Please put dogs out", this time they were 4 feet from the door on the street. "When are you going to sort this problem, this was done on false information", Next time went down, asked the same question, all her reply was, "Please put dogs out, don't know", and started talking to someone else. Next time, I refused to move until she sorted this problem out, and guess all she said was. No, not this time, it was "Please move your dogs from the door". I just refused to move, problem still not solved. "I am just wondering, what the bank is paying you for, if you spent more time worrying about your customers than some dog standing outside, you might get better co operation and better customer liaison". (Liaison is really not my sort of word, but that is what I said) How the F*** did you get this female get a managers job, did all the rest refuse the position. The rest of the staff has perfect customer contact, a hell of a lot brighter and intellectual. I mean this female hasn't a bloody clue, baffles me. I dread to think if the bank gets robbed, magnum 45 gun pointed right facing at her staff, imagine if he or they had a Rottweiler standing next to him/them,
"Company policy, we do not allow dogs in here".
(End up phoning Dunfermline branch to sort problem out).
Right, we got Post Office now. Couldn't find the address leaflet from this company, but I sent recorded a week ago to them, but I found the recorded delivery leaflet. The guy who wrote the recorded delivery was absent on this day. The leaflet omitted the actual town, so I thought they may find the town on computer by the postcode. There was another female working today, pretty, but I let you guess the rest. I handed the Recorded leaflet over to her, and I do admit it was a strange postcode. The postcode was W, an ?I? or a 1. (I or 1 considering the line was vertical, one straight line, nothing else). She could not find the area with the address. I did tell her the phone number began with a 02, and her comment was, all landlines have 01. I mentioned that London might be a 02 think 03, but I could be wrong. She was looking up the book, "02 is helpline", she replied, or something similar to that. So I gave up and went home to find the address on Website or somewhere amongst all the paperwork. Brilliant, after 15 minutes searching I found the complimentary sheet, which had the address and the postcode was correct on the recorded leaflet. The fax number was 02, even though their phone number was 0870. 0870 you pay 10 pence per minute, but written next to fax number is the actual phone number which obviously starts with the same as the fax number, 02, unless it's a centralised company where small offices use a main office miles away. So got back to Post Office, and showed her the leaflet with address and postcode, which was identical, except recorded missed the area. "Oh, it's a one then", "Eh!" 'take a deep breath, Zena, Smile, say nothing'. I mean, what she thought it was a Q, I mean it wouldn't take a genius, to work out if the computer does not accept it as 'I', why not try a 1 instead. It would be either one of those, would it not. (A straight line north to south!). I mean, I am not bright or anything myself, but'. Then we got to the phone number. I showed her the fax number on the leaflet. She pointed back to me it was a fax number, then said to me pointing, "that is their phone number", and guess which number she pointed at. "Yes, the 0870". I mean I'm not Einstein or anything, would you like to tell me what area 0870 number is. As far as I am aware, the fax number uses the landline number, fax number is the same as phone number literally. I can hear it already. Anyone get my point here! (Trumpet Fanfare, Trraa??????..).SURPRISE!!!!!!!!! "Never mind, I thought, give her one of your squint smiles, it will make her feel better about herself, maybe she was having a bad day?". WHERE IS MY PSYCHIATRIST, I?M LOOSING THE PLOT NOW, DECIDED BASEBALL BAT JOB, I DESPERATELY NEED ONE??, HELP!!!!!!!!!!!!! 
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